![]() If using Drobo that has Thunderbolt port, the Thunderbolt connection will not work on Windows. Register your Drobo product to verify entitlement and stay current on the latest. If using Big Sur or new Mac M1, see - Frequently Asked Questions: macOS 11 Big Sur.If using daisy chain configuration on Thunderbolt or Firewire, try directly connecting the Drobo to the computer.Try connecting using a different interface type if your Drobo supports (such as USB or Thunderbolt). ![]() If you are using ANTI-VIRUS program or 3rd party Firewall, disable to see if this is blocking. Fix Dashboard discovery issue (Mac only) for direct attached devices Improvements in 3.0. Wait for it to shut down (no lights on.) Press the power button on the Drobo again to turn it back on. Press the power toggle button on the Drobo once to turn it off.
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